Kinomi Legal Information

Policies, Terms &
Your Peace Of Mind.

We believe clear communication is part of honest service. Here you’ll find Kinomi Auto Imports’ privacy policy, terms and conditions, and other important information explaining how we handle your information, services, and import requests.

Effective Date: August 29, 2026

Kinomi Tradings, LLC or Kinomi Auto Imports (“Kinomi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

1. Information We Collect

We may collect information necessary to provide our services, including:

  • Name and contact information
  • Email address and phone number
  • Billing and payment information
  • Shipping and delivery information
  • Vehicle preferences and import requirements
  • Information submitted through forms, inquiries, or customer communications
  • Information necessary for customs clearance, vehicle registration, shipping, and other import-related services

We may also collect basic website usage information through cookies, analytics, or similar technologies.

2. How We Use Your Information

Kinomi may use your information to:

  • Respond to inquiries and communicate with customers
  • Source and purchase vehicles or goods on behalf of customers
  • Process payments and invoices
  • Coordinate shipping, customs clearance, and delivery
  • Provide documentation and import support
  • Communicate with auction houses, exporters, shipping companies, customs brokers, mechanics, government agencies, and other service providers when necessary
  • Improve our website and services
  • Prevent fraud or unauthorized transactions
  • Comply with applicable laws and regulations

3. Information Sharing

Kinomi does not share personal information for the purpose of selling customer data.

Information may be shared with third parties when reasonably necessary to complete an import transaction or provide requested services. These parties may include payment processors, shipping companies, customs brokers, mechanics, auction houses, exporters, logistics providers, government agencies, and other service providers.

4. Payment Information

Payments may be processed through third-party payment providers. Kinomi will not directly store complete payment card information when payment processing is handled by these providers.

5. Data Security

Kinomi takes reasonable measures to protect customer information. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.

6. Third-Party Services

Our website may contain links to or use services operated by third parties. Kinomi is not responsible for the privacy practices or content of third-party websites.

7. Your Information

Customers may contact Kinomi regarding personal information that they have provided to us and may request correction or clarification where appropriate and permitted by applicable law.

8. Policy Changes

Kinomi may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

For privacy-related questions or requests, please contact Kinomi through the contact information provided on our website.

Effective Date: August 29, 2026

These Terms & Conditions (“Terms”) govern the use of Kinomi Tradings, LLC or Kinomi Auto Imports website and services. By using our website or purchasing services from Kinomi, you acknowledge and agree to these Terms.

1. Our Services

Kinomi provides vehicle sourcing, import coordination, logistics coordination, customs support, document assistance, and related services.

Kinomi generally acts as a facilitator and coordinator between customers and third-party providers. Depending on the transaction, third parties may include Japanese auctions, exporters, mechanics, shipping companies, customs brokers, inspection providers, and transportation companies.

2. Customer Responsibility

The customer is responsible for providing accurate information and paying all costs associated with their import request.

These costs may include, but are not limited to:

  • Vehicle purchase price
  • Japanese taxes and fees
  • Shipping and freight
  • Customs duties and tariffs
  • Inland transportation
  • Port fees
  • Storage fees
  • Customs brokerage
  • Registration and titling expenses
  • Repairs and maintenance
  • Kinomi service fees
  • Other costs reasonably necessary to complete the transaction

3. Sourcing Deposit

A sourcing deposit is required before Kinomi begins sourcing a vehicle. The deposit secures Kinomi’s sourcing services and allows the sourcing process to begin. The sourcing deposit is applied toward and deducted from the customer’s total Kinomi service fee. It is not applied toward the vehicle purchase price or other third-party costs unless otherwise stated in writing.

4. Vehicle Selection

Kinomi may provide customers with available vehicle listings based on their requested specifications. Customers are responsible for reviewing and approving a vehicle before purchase.

Once a customer authorizes Kinomi to proceed with a purchase, the customer will be responsible for costs associated with that vehicle even if the customer later changes their mind, subject to the applicable Refund & Cancellation Policy.

5. Vehicle Condition

Used vehicles may contain mechanical, electrical, cosmetic, structural, or other defects, including defects that may not be apparent during inspection.

Auction grades, inspection reports, photographs, videos, and third-party descriptions are provided as available and should not be considered a guarantee of vehicle condition.

6. Maintenance and Repairs

Customers may request maintenance or repairs before export. Such work is performed by third-party mechanics or service providers.

Kinomi may coordinate or facilitate this work but does not independently guarantee the workmanship or future performance of third-party repairs.

7. Shipping and Delays

Shipping schedules are controlled by shipping companies, ports, customs authorities, weather, international events, and other third parties. Estimated timelines are not guaranteed.

Kinomi is not responsible for delays caused by circumstances outside its reasonable control.

8. Customs and Import Requirements

Customers are responsible for complying with the laws and regulations applicable to their destination country, including vehicle eligibility, emissions requirements, customs requirements, duties, tariffs, taxes, registration, and inspection requirements.

Kinomi may assist with these processes but does not guarantee approval by any government agency.

9. Third-Party Services

Kinomi may rely on independent third-party providers. Kinomi is not responsible for the acts, omissions, delays, pricing changes, workmanship, or decisions of independent third parties except to the extent required by applicable law.

10. Changes to Services

Kinomi reserves the right to modify its services, pricing, procedures, and policies at any time. The terms applicable to an individual transaction will generally be determined by the customer’s applicable invoice, service agreement, or other written agreement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Kinomi shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of its services.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

12. Agreement

By submitting an order, payment, request, or other authorization to Kinomi, the customer acknowledges that they have read and agreed to these Terms and any applicable transaction-specific agreement.

13. Contact

Questions regarding these Terms may be directed to Kinomi through the contact information provided on our website.

Effective Date: August 29, 2026

Kinomi understands that circumstances may change. Import transactions involve third-party costs and services, refunds and cancellations depend on the stage of the transaction.

1. Sourcing Deposits

Kinomi provides vehicle sourcing, import coordination, logistics coordination, customs support, document assistance, and related services.

Kinomi generally acts as a facilitator and coordinator between customers and third-party providers. Depending on the transaction, third parties may include Japanese auctions, exporters, mechanics, shipping companies, customs brokers, inspection providers, and transportation companies.

2. Vehicle Purchases

Once a customer authorizes Kinomi to purchase a vehicle, the customer may be responsible for the vehicle purchase price and any costs already incurred.

These costs may include auction fees, Japanese taxes, transportation, export fees, storage, shipping, inspection, maintenance, and other third-party expenses.

3. Cancellation Before Purchase

If a customer cancels before a vehicle has been purchased, Kinomi may refund eligible unused funds after deducting any non-refundable fees or costs already incurred.

4. Cancellation After Purchase

If the customer cancels after the vehicle has been purchased, cancellation fees and applicable penalty fees will be charged. These fees may include auction cancellation penalties, transaction fees, transportation costs, and any other costs incurred as a result of the cancellation. The customer is responsible for all such costs, and any remaining eligible balance may be refunded after all fees and expenses have been deducted.

5. Service Fees

Kinomi service fees compensate Kinomi for sourcing, coordination, administrative work, communication, and other services provided.

Service fees may become non-refundable once the corresponding services have been performed or the transaction has progressed beyond the applicable cancellation stage.

6. Third-Party Refunds

If a refund depends on a third party, including an auction, exporter, shipping company, mechanic, or other provider, Kinomi cannot guarantee the timing or amount of that refund.

Any eligible amount received by Kinomi on behalf of the customer will be handled in accordance with the applicable transaction agreement.

7. Refund Timing

Approved refunds will generally be processed using the original payment method when reasonably possible. Processing times may vary depending on the payment provider or financial institution.

8. Customer Non-Responsiveness

If a customer fails to provide required information, documentation, authorization, or payment necessary to continue an import transaction, the resulting delays or additional costs remain the customer’s responsibility.

9. Final Determination

Refund eligibility may vary depending on the individual transaction, applicable contract, and costs already incurred.

Where a signed customer agreement contains specific refund or cancellation terms, those terms will control for that transaction.

10. Contact

Customers requesting a cancellation or refund should contact Kinomi as soon as possible with their order or transaction information.

Effective Date: August 29, 2026

Kinomi provides import coordination and support to help customers purchase and import vehicles and goods from Japan.

1. Customer Authorization

Kinomi will not purchase a vehicle on behalf of a customer without the customer’s authorization.

Once authorization is provided, the customer may become responsible for all costs associated with the transaction.

2. Vehicle Eligibility

The customer is ultimately responsible for ensuring that the selected vehicle is eligible for import, registration, and operation in their destination country or state.

Kinomi may provide guidance and coordinate services but does not guarantee that a vehicle will be approved by a government authority.

3. 25-Year Import Rule

For vehicles being imported into the United States, customers are responsible for understanding applicable federal and state requirements, including vehicle age and eligibility requirements.

Kinomi may assist with the import process but does not guarantee registration or approval by any federal, state, or local authority.

4. Customs, Duties, and Taxes

The customer is responsible for all applicable customs duties, tariffs, taxes, fees, brokerage costs, port charges, and other government or third-party expenses.

These costs may change due to government regulations, classification, valuation, tariffs, or other circumstances.

5. Shipping

Kinomi coordinates shipping through third-party logistics providers.

Estimated shipping dates are not guaranteed. Delays may occur due to vessel schedules, port congestion, customs, weather, labor disruptions, documentation issues, or other circumstances.

6. Customs Clearance

Kinomi may provide or coordinate customs clearance support through qualified customs brokers and other providers.

Final decisions regarding entry and clearance are made by the applicable government authorities.

7. Inland Transportation

Transportation from the arrival port to the customer’s requested destination may be arranged through third-party transportation providers.

The customer is responsible for applicable transportation costs.

8. Documentation

Kinomi may assist with documents required for export and import, which may include export certificates, bills of sale, shipping documents, customs documents, EPA documentation, and other applicable paperwork.

Customers are responsible for providing accurate information and completing documents when required.

9. Maintenance and Modifications

Customers may request maintenance, repairs, inspections, or modifications before export.
All requested work must be approved by the customer and may result in additional charges.
Kinomi may facilitate this work but does not provide a warranty for third-party workmanship unless expressly stated in writing.

10. Storage

If a vehicle is not immediately eligible for import or the customer requests delayed shipment, Kinomi may be able to coordinate storage in Japan. Storage availability and costs are subject to the applicable arrangement and may change based on the length of storage.

11. Non-U.S. Imports

Customers requesting export to a country other than the United States must identify their destination country when submitting their import request.
Requirements, taxes, duties, documentation, and eligibility vary by country. Customers are responsible for complying with the laws of the destination country.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.

12. Customer Responsibility

The customer is responsible for providing accurate information, making required payments on time, responding to requests for documentation or authorization, and complying with applicable import and registration requirements.

Failure to do so may result in delays or additional costs.

Effective Date: August 29, 2026

1. No Vehicle Warranty

Unless expressly provided in a separate written warranty, Kinomi does not warrant the condition, reliability, performance, safety, or future operating condition of any vehicle.
All vehicles are used vehicles and may contain known or unknown defects.

2. Inspections

Vehicle inspections are intended to provide additional information regarding the vehicle’s condition. An inspection does not guarantee that all defects will be identified.

3. Maintenance and Repairs

Maintenance and repairs performed by third-party mechanics are the responsibility of the applicable service provider.
Kinomi may facilitate and coordinate requested work but does not guarantee third-party workmanship or the future performance of repaired components.

4. Stress Testing

When requested or included as part of Kinomi’s process, Kinomi may perform or coordinate a post-maintenance road test intended to identify overlooked wear, abnormal behavior, or improper installation.
A stress test is an additional quality-control measure and is not a warranty, inspection certification, or guarantee of future reliability.
If the stress test identifies an issue, Kinomi will communicate the finding to the customer when reasonably possible. Any additional repair must be authorized and paid for by the customer.

5. Third-Party Providers

Kinomi works with independent third parties, including mechanics, exporters, shipping companies, customs brokers, auction houses, transportation providers, and other service providers.

Kinomi is not responsible for third-party actions, omissions, delays, workmanship, pricing, or decisions except where required by applicable law.

6. Shipping and Customs

Shipping schedules, customs clearance, government approvals, tariffs, duties, and other import-related matters may be affected by circumstances outside Kinomi’s control.

Estimated timelines and costs are not guarantees.

7. Photographs and Descriptions

Photographs, auction listings, inspection reports, videos, and descriptions may not reveal every defect or condition of a vehicle.

Customers should understand that used vehicles may have wear consistent with their age, mileage, use, and history.

The customer is responsible for applicable transportation costs.

8. No Guarantee of Registration

Kinomi does not guarantee that a vehicle will be approved for registration, titled, inspected, or operated in a particular state, country, or jurisdiction.

Customers are responsible for confirming applicable local requirements. 

9. Information Accuracy

Kinomi makes reasonable efforts to provide accurate information but does not guarantee that third-party information, estimates, listings, schedules, or descriptions are complete or error-free.

10. General Disclaimer

Information provided by Kinomi is intended for general informational purposes and should not be interpreted as legal, tax, customs, mechanical, or financial advice.

Customers should consult the appropriate licensed professional or government authority when necessary.

For any questions regarding our Terms and Conditions, please contact policies@kinomiauto.com. We will respond within 1–5 business days.

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